FAQ

  • Does your plug-ins work on Mac?

  • I can't hear any sound, why?

  • The instrument doesn’t appear in the VSTI list why?

  • The style doesn’t sound right why?

  • After few bars the style goes out of sync why?

  • Why the preview doesn’t change the tempo with the host?

  • Why there are no effects in your instruments?

  • How can I use two styles from the same group?

  • How many instruments can I run at the same time?

  • Should I keep my authorization numbers for later use?

  • How many times can I get activation code?

  • Why I should remove my license?

  • What if my system crashes before I can remove the license?

  • Do I have to pay extra for reactivating?

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  • Does your plug-ins work on Mac?

    Not for the moment we have a future plans for this.   Top ^

  • I can't hear any sound, why?

    Check the sound by pressing the Preview button, if you hear the instrument then it's your midi setup
    • Be sure you are using the keyboard midi channel (usually 16)
    • Check the midi files , names and midi channels they should match the styles in HTP.
    And remember to hit play in the host to be able to play the instruments.   Top ^

  • The instrument doesn’t appear in the VSTI list why?

    Some times if you have more than one VST-plugin folder the installer might not choose the right folder for you
    Please check the installation path.
    Also in the first run when the registration screen appears choose continue not cancel, if you press cancel the host will ignore the instrument and you will have to rescan the VST folder, but that is for the first run only.   Top ^

  • The style doesn’t sound right why?

    You should use the right midi file for the selected style
    Never edit or quantize the midi file its only purpose is to play the style and you can edit the recording track
    If anything changed in the midi file it will affect the whole style so always keep a backup of the midi files.   Top ^

  • After few bars the style goes out of sync why?

    In some hosts before repeating the midi file you must check that the snap is set to one bar.   Top ^

  • Why the preview doesn’t change the tempo with the host?

    This is normal the preview function is for knowing how the style will sound before you load the midi file
    And it's recorded with the closest tempo to the original loops, but all styles have the same preview speed so you can mix and match beats.   Top ^

  • Why there are no effects in your instruments?

    Our focus is on the natural sound of the instrument, actually we didn’t add any coloring to the sound , its flat and dry
    Just like the normal player will sound, and you can easily add external effects through the separate output options.   Top ^

  • How can I use two styles from the same group?

    Start another HTP instrument to double the sound and power.   Top ^

  • How many instruments can I run at the same time?

    That depends on your RAM we recommend 1 Giga of RAM for optimum use.   Top ^

  • Should I keep my authorization numbers for later use?

    You don’t have to, the numbers are unique for every install but the activation code is essential for removing license so you should keep it in a safe place.   Top ^

  • How many times can I get activation code?

    Any number of times, but you should have the removal code to get a new activation.   Top ^

  • Why I should remove my license?

    In general you won't need to but in some cases that causes major changing in the operating system
    For example:
    Install/reinstall windows; change some parts in your PC etc.   Top ^

  • What if my system crashes before I can remove the license?

    No problem, just send your new codes and we can check the changes in your PC we will know if it’s the same set or not, we don’t acquire any personal data in the process, just if it’s a match or not.
    But be sure to reinstall with minimum changes in your PC.   Top ^

  • Do I have to pay extra for reactivating?

    No it’s a free service for any number of times, unless it’s a license for an extra PC.   Top ^